Customer Care Cell
In order to improve our brand name and customer base by seeking more suggestions, rectifying quality complaints and ensuring timely supply.  It is very crucial for customer retention and to satisfy our existing customer needs to the maximum extend and also to attract new prospective customers to our business. Since we are facing stiff competition from other PSUs and Private Sector with almost same product range.  Our existence will be determined by quality and customer satisfaction.  Hence we are setting up a Cell called ‘Customer Care Cell’ functioning at Head Office. We have created an e-mail ID ‘sidco.customercare @gmail.com’ for our internal communication and mobile No.9400200700 for interaction with customer. The customer feedback is urgent necessity for soliciting suggestions and rectification of quality complaints is vital for creating a long term business relationship with customer.

Customer Care NO: 9400200700 (24 Hours)
Mail Id: sidco.customercare @gmail.com